Whats Covered
 
This course will equip you with the essential etiquette skills to navigate any social situation with confidence.
Module 1: Introduction to Etiquette
What is etiquette and why is it important?
The evolution of etiquette across cultures.
Benefits of good manners in personal and professional life.
Module 2: First Impressions & Introductions
The art of the handshake and body language.
Making proper introductions and greetings.
Conversation starters and small talk tips.
Module 3: Dining Etiquette
Table manners for different cuisines and settings.
Using cutlery correctly.
Etiquette for formal and informal meals.
Module 4: Business Etiquette
Professional communication via email, phone, and video calls.
Business attire and grooming standards.
Workplace behavior and office politics.
Module 5: International Etiquette
Cultural nuances and customs around the world.
Greetings, gift-giving, and table manners in different cultures.
Business etiquette variations across countries.
Module 6: Digital Etiquette
Netiquette: proper online communication and email etiquette.
Social media etiquette: posting, commenting, and sharing.
Texting etiquette and mobile manners.
Module 7: Telephone Etiquette
Proper phone greetings and introductions.
Leaving voicemails and taking messages professionally.
Cell phone etiquette in public and professional settings.
Module 8: Email Etiquette
Writing clear, concise, and professional emails.
Using a formal tone and proper salutations.
Email etiquette for different recipients.
Module 9: Thank You Notes & Correspondence
Writing thank-you notes for gifts, invitations, and favors.
RSVP etiquette and responding promptly.
Following up after an interview or meeting.
Module 10: Gift-Giving Etiquette
Selecting appropriate gifts for different occasions.
Graciously accepting and opening gifts.
The art of giving and receiving gifts in various cultures.
Module 11: Table Manners for Different Cuisines
Understanding proper utensil use for specific cuisines (Asian, European, etc).
Etiquette for bread, soup, and other specialty dishes.
Dining customs for buffets and cultural meals.
Module 12: Travel Etiquette
Airport and airplane etiquette.
Being a respectful guest in a foreign country.
Tipping customs around the world.
Module 13: Formal Event Etiquette
Dress code for weddings, galas, and formal occasions.
RSVP etiquette and guest protocol.
Navigating a receiving line and introductions.
Module 14: Interview Etiquette
Dressing appropriately for a job interview.
Proper body language, communication skills, and interview behavior.
Thank you notes after an interview.
Module 15: The Art of Conversation
Becoming a good listener and asking engaging questions.
Avoiding awkward silences and keeping conversations flowing.
Table conversation topics and etiquette.